Wound Care Center - UNC Health
Wound Care • Boone, NC
Ratings by platform
- U.S. News & World Report: 4 out of 5 (Patient Experience Score) (Not explicitly stated total, based on hospital-wide data)
- Birdeye (Watauga Medical Center): 3.3 stars (460 reviews)
What patients say
Patients praise
- High overall willingness for patients to recommend the hospital (90%)
- Strong patient satisfaction scores regarding discharge information and quality of care transitions
- High patient satisfaction with communication about medications and overall responsiveness
Common complaints
- Difficulties and lack of resolution with the hospital billing department regarding overpayments and itemized bills
- Concerns about hospital security personnel attitudes toward patients and visitors
- Communication challenges regarding follow-up and care coordination
In patients' words
"There are some good nurses and doctors and a very kind social worker here, but their 'hospital police' have a attitude towards the disabled..."
— Birdeye Review of Watauga Medical Center"My complaint is with the Billing Department... As of today, 12/14/25 I still have not received a call, letter, or any type of assistance. The hospital has collected money that does not belong to them."
— LocalityBiz Review of Watauga Medical Center/HospitalMore clinics in Boone
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