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OrthoCarolina

Orthopedic Surgery • Boone, NC

★★★★★4.7/5128 reviews across 1 platform

Ratings by platform

  • theosmcenter.com (OrthoCarolina Boone): 4.7/5 (128 reviews)

What patients say

Patients praise

  • High satisfaction with surgical outcomes and pain relief
  • Appreciation for professional and knowledgeable surgeons
  • Positive experiences with specific practitioners being attentive and clear in communication
  • Access to advanced surgical techniques including robotic-assisted procedures

Common complaints

  • Concerns regarding professional conduct of physical therapy staff
  • Reports of long wait times for appointments
  • Dissatisfaction with being seen by assistants rather than physicians
  • Frustration over lack of communication or inadequate post-operative guidance

In patients' words

"Patients who have undergone surgery... often express high satisfaction with their outcomes. One patient described Dr. Krenzel as a “miracle worker” who eliminated their pain immediately after surgery."

— theosmcenter.com

"The physical therapy, specifically Will Rochelle is the uncaring PT that I have ever met. This guy touched my post surgery stitches without gloves... I had to wrap up my leg myself."

— Trustburn

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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