Wound Care Center
Wound Care • Boone, NC
What patients say
Patients praise
- high patient willingness to recommend hospital (90%)
- strong scores in patient discharge information and communication
- established formal processes for addressing patient feedback and complaints
Common complaints
- concerns regarding hospital security staff attitudes
- reports of challenges in receiving timely billing information
- mixed reports on responsiveness to patient concerns at the facility level
In patients' words
"Our goal is to ensure that you receive the kind of care we would want for our loved ones. We are committed to listening to our patients and caregivers – you – and responding quickly and compassionately to resolve concerns."
— UNC Health Appalachian Commitment to Excellence"There are some good nurses and doctors and a very kind social worker here, but their good work is being undermined by their hospital police..."
— User review on Birdeye regarding Watauga Medical CenterMore clinics in Boone
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