High Country Community Health
Primary Care • Boone, NC
Ratings by platform
- Recovered.org: 3.5/5
What patients say
Patients praise
- Some patients report highly professional and caring individual providers
- Appreciation for the clinic accepting Medicaid and providing accessible care
- Some patients express satisfaction with specific dentists and positive interactions with staff at other locations
Common complaints
- Difficulty reaching staff and communication issues
- Complaints about inconsistent quality of care in the Boone office specifically
- Long wait times for procedures and unresponsive follow-up regarding prescriptions/appointments
- Perceived unprofessionalism or poor attitude from some providers
In patients' words
"From the very first appointment Dr. Innis was extremely professional and made sure the infection in my teeth and gums was under control... yesterday was the first time I’ve smiled as much in over a decade."
— DirAtlas Review"Have not done any of the things they have promised to do so far... I was met with either 1. No answer to the call during their working hours 2. Being told yes they would get me the antibiotic prescription and then it never shows up to my pharmacy..."
— DirAtlas Review"I had two bad experiences with the High Country Community Health (HCCH) office in Boone and was really nervous about giving them another try at the Avery Medical office, but the Avery Medical office in Newland is absolutely fantastic!!!!!"
— LocalityBiz ReviewMore clinics in Boone
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