
AppFamily Medicine
Primary Care • Boone, NC
Ratings by platform
- Birdeye: 4.0/5 (143 reviews)
- Vitals: 3.1/5
What patients say
Patients praise
- Appreciation for attentive and compassionate care from some providers
- Satisfactory experiences with routine services like lab tests and referrals
Common complaints
- Long wait times for appointments and during visits
- Clerical errors and billing issues
- Negative interactions with front desk staff and communication challenges
- Complaints regarding medical procedures and competency concerns
In patients' words
"If you schedule an appointment its gonna be around an hour and a half later that theyre actually gonna see you. Ive been charged hundreds of dollars extra for routine bloodwork because of their clerical errors twice now."
— Birdeye review"We've been patients since we retired three years ago// have been very happy with all services, from lab tests, to referrals, efficiency, and encouraging ..."
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