Western Carolina Eye Associates: WCEA
Ophthalmology • Boone, NC
Ratings by platform
- aggregated review data: 4/5 average rating from 56 reviews (56)
- Facebook: 98% recommend (47)
What patients say
Patients praise
- professional and knowledgeable doctors
- courteous and helpful staff during urgent care situations
- thorough eye exams
- good outcomes for surgical procedures like cataract surgery
Common complaints
- long wait times
- scheduling and appointment cancellation issues
- poor communication regarding glasses orders
- perceived lack of staff sensitivity
In patients' words
"This is the worst office I have ever been to. First they canceled my appointment without telling me and I drove 45 minutes just to get turned away. Then they rescheduled and when I showed up i waited for 45 minutes and had to complain to be seen."
— Aggregated review data"Called Western Carolina and the receptionist LISTENED to me and I had an appointment within an hour. The staff was extremely courteous and made the visit very pleasant."
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