Eye Exams & Eye Care in Boone, NC - eyecarecenter
Ophthalmology • Boone, NC
Ratings by platform
- Yelp: 2.9 out of 5 stars (brand-wide average) (524 reviews (brand-wide))
- Facebook: 92% recommend (24 reviews)
What patients say
Patients praise
- convenient location for comprehensive eye exams
- availability of various eye care services including contacts and frames
Common complaints
- poor customer service and rudeness
- issues with scheduling appointments and cancellations
- inaccurate prescriptions or product errors
- difficulties with insurance and billing communication
In patients' words
"Worst customer service I have seen. The gentleman who answers the phone at the call center is rude and worthless."
— Yelp"First exam with Meta did not produce correct prescription. She claimed my prescription changed in the two weeks between. Had the same exact problem with my son's prescription."
— Yelp review of eyecarecenterMore clinics in Boone
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Gabrielson Clinic - Boone
Patients praise: Friendly and caring staff · Attentive providers who listen to patient concerns.
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