Substance Use & Mental Health Services in Bloomington, IL
Substance Use Treatment • Bloomington, IL
Ratings by platform
- Birdeye (Chestnut Health Systems): 3.3/5 (34)
- Rehab.com (Chestnut Family Health Center): 3.2/5 (59)
- FindRecoveryNow (Centerstone - Bloomington): 3.9/5 (107)
- Birdeye (LifeStance Therapists & Psychiatrists): 4.3/5 (147)
- Birdeye (Integrity Counseling): 3.9/5 (20)
What patients say
Patients praise
- Successful recovery experiences
- Professionalism and clinical expertise in some providers
- Access to comprehensive recovery support services
- Helpfulness of weekly family meetings
Common complaints
- Difficulty reaching staff or unresponsive communication
- Issues with appointment scheduling, cancellations, and long wait times
- Frustration with administrative processes and insurance verification
- Perceived unprofessionalism or lack of empathy from staff
- Concerns regarding clinic environment and cleanliness
In patients' words
"Chestnut put me on their housing waiting list then took me off when they claimed they could not reach me. I had given them my new number and called and left countless messages which were never returned..."
— Birdeye user review (Chestnut Health Systems)"I showed up to my last appointment and my provider did not make me aware prior to the appointment that the doors lock at a certain time... Which was upsetting as I take work off for these appointments."
— Birdeye user review (LifeStance Therapists & Psychiatrists)"The overturning of this place is phenomenal. People get in trouble for things they didn't do most of the workers abuse their Authority take control in ways that are abusive."
— FindRecoveryNow user review (Centerstone)More clinics in Bloomington
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