Gastrointestinal Center | Normal, IL | Gastrointestinal
Gastroenterology • Bloomington, IL
Ratings by platform
- Aggregated Business Listing: 4.9 out of 5 stars (based on 199 aggregated reviews) (199 total reviews)
- WebMD (Dr. Stephen Matter): 5.0 out of 5 stars (based on 632 ratings) (632 ratings)
What patients say
Patients praise
- frequent praise for friendly and professional staff
- many patients report clear explanations and efficient procedural care
- high volume of positive ratings for specific providers
Common complaints
- allegations of rude or dismissive bedside manner
- concerns regarding communication and thoroughness of exams
- reports of insufficient follow-up or care coordination for complex medical issues
In patients' words
"This place exceeds my expectations of professionalism. Very clean and professional environment. The staff is so caring, kind, informative, and professional."
— Yelp User Review"Dr. Matter's first words were to do a colonoscopy & he then wanted to leave the room. I asked if he wasn't going to examine me... I was too weak to do the prep, plus I had lost faith in Dr. Matter. He was...well, a jerk in the way he treated me."
— WebMD Patient Review for Dr. Stephen MatterMore clinics in Bloomington
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