Urology - Providers
Urology • Bloomington, IL
Ratings by platform
- rater8 (Dr. Weston Kitley): 4.8/5 (89 ratings) (89 ratings)
- rater8 (Jennifer Keith, PA-C): 4.9/5 (128 ratings) (128 ratings)
- rater8 (Dr. David Gilley): 4.5/5 (101 ratings) (101 ratings)
- rater8 (Dr. James Raybourn): 4.9/5 (180 ratings) (180 ratings)
- Birdeye (Dr. Bryan Hoff): 4.3/5 (16 ratings) (16 ratings)
- Healthgrades (Dr. Dean Lenz): 4.0/5 (31 ratings) (31 ratings)
What patients say
Patients praise
- Thorough explanations and patient education
- Professionalism and knowledgeable care
- Active listening and attentive bedside manner
- Successful surgical outcomes and efficient procedures
Common complaints
- Rudeness, arrogance, and dismissiveness by certain providers
- Challenges with post-operative follow-up and difficulty reaching doctors/staff
- Poor communication regarding procedures and potential side effects
- Difficulty scheduling appointments or getting timely responses to inquiries
In patients' words
"Outstanding and very easy to understand!"
— rater8 (Patient of Dr. Weston Kitley)"Jennifer is simply the best medical provider I have ever worked with. She knowledge, a master at active listening, and a phenomenal care provider."
— rater8 (Patient of Jennifer Keith, PA-C)"Dean Lenz is the perfect example of an arrogant, dismissive man who talks down to his patients and ignores them."
— Healthgrades (Patient of Dr. Dean Lenz)"rude, dismissive, disrespectful, insulting and refuses to answer reasonable questions"
— Vitals (Patient of Dr. William J. Utz)More clinics in Bloomington
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