Bloomington - Normal | Digestive Health | Carle.org
Gastroenterology • Bloomington, IL
Ratings by platform
- Healthgrades (Dr. Kenneth Schoenig): 4.7/5 stars (62 reviews)
- WebMD (Dr. Kenneth Schoenig): 5.0/5 stars (75 ratings (50 reviews))
- Vitals (Dr. Kenneth Schoenig): 4.1/5 stars (28 ratings (13 reviews))
- Healthline (Dr. Robert Clark): 5.0/5 stars (1 review)
What patients say
Patients praise
- Individual gastroenterologists affiliated with Carle BroMenn often receive high patient ratings for being caring, professional, and excellent communicators
- Patients frequently report feeling comfortable during procedures like colonoscopies and endoscopies performed by affiliated specialists
- Positive feedback on clear communication and helpfulness of clinical support staff for specific providers
Common complaints
- Complaints regarding administrative and billing issues at Carle facilities, including billing errors and communication difficulties with staff
- Occasional negative feedback regarding bedside manner or perceived lack of thoroughness from specific providers within the broader Carle network
- Reports of long scheduling wait times for appointments
In patients' words
"Patients consistently praise Dr. Kenneth Schoenig for his caring, professional approach and excellent communication skills, noting that he takes time to thoroughly explain procedures and results in an understandable manner."
— WebMD"THE WORST billing system I have ever seen. I have never been turned over to collections in my 58 years. But their HORRIBLE communication methods have had me turned over to a collection agency twice in a year..."
— Birdeye (Carle Physician Group review)More clinics in Bloomington
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