PCP & General Care Physicians Bloomington
Primary Care • Bloomington, IL
Ratings by platform
- localitybiz.com, ratings.md, and Yelp: varies widely; individual doctors often receive high ratings (often 5/5) from their patients, while the collective office experiences sometimes receive lower, mixed feedback (e.g., 3/5) (not explicitly aggregated as a total count, but numerous individual reviews available online)
What patients say
Patients praise
- physicians are frequently described as attentive, compassionate, and good listeners
- many patients appreciate the quality of care and thorough explanations provided by their specific doctors
- some patients find the office environments to be clean, comfortable, and professional
- many individuals report successful, positive long-term relationships with their chosen primary care providers
Common complaints
- difficulties with communication and responsiveness, especially regarding prescription refills and test results
- long wait times for appointments and in-office visits
- occasional reports of rude or unhelpful front desk staff
- difficulties reaching live staff via phone, often relegated to voicemail
- concerns regarding the size of the health network (IU Health) and perceived depersonalization
In patients' words
"This practice has had a habit of not responding to prescription refill requests until I had been out for 10 days- would straight up not fill prescriptions when appointments were close."
— LocalityBiz (IU Health Southern Indiana Physicians review)"Dr. Paw has been a delight to work with as a PCP. It is rare to find a provider who seems so genuinely invested in your well-being."
— LocalityBiz (Ivy Paw, MD review)"Always behind at least an hour every appointment that I've ever had, front desk staff are rude... We use several IU Health offices and by far this is the worst office in Bloomington."
— LocalityBiz (Southern Indiana Physicians review)"Yes, I found Dr. Balasko to be extremely competent. She listened to the my complaints and issues. She took time to understand, and thoroughly take care of these issues, and acted on them with great punctuality."
— Ratings.MD (Dr. Jennifer Balasko review)More clinics in Bloomington
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