Lourdes Hospital Palliative Care
Palliative Medicine • Binghamton, NY
Ratings by platform
- Vivian Health: 3.2/5 (33 reviews)
What patients say
Patients praise
- Compassionate and caring individual staff members and doctors
- Effective and thorough care for specific medical needs in some departments like breast care and surgery
- Positive experiences with specific providers who listen to patients
- Efficient registration and front-desk processes in certain specialty offices
Common complaints
- Long wait times and difficulty scheduling appointments by phone
- Concerns regarding billing practices and administrative communication
- Perceived lack of attentiveness or information in the emergency department for some patients
- Some patients feel brushed off or abandoned during follow-up or non-emergency care
- Specific reports of discriminatory behavior or bullying in a workplace context
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