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UHS Walk-In Centers

Urgent Care • Binghamton, NY

What patients say

Patients praise

  • Friendly, compassionate, and professional staff in certain instances
  • Efficient care and quick rooming in some visits
  • High satisfaction with specific primary care providers
  • Clean and modern facilities reported at select locations

Common complaints

  • Long wait times and delayed services
  • Perceived lack of organization or effective triage in urgent/walk-in settings
  • Unprofessional or rude customer service interactions
  • Dissatisfaction with specific providers' bedside manner or policy adherence
  • Concerns regarding facility cleanliness and privacy in emergency settings

In patients' words

"Friendly staff, taken back to a room quickly. Provider was amazing! Showed compassion."

— Patient review for UHS Primary Care - Robinson Street

"Not impressed. This is not "Urgent Care", it's much much less... If I ever need Urgent Care, it won't be accomplished here."

— Patient review for UHS Walk-In - Vestal

"The doctors, nurses and all attendees made my situation as pleasant and almost enjoyable as possible. I am very impressed with the friendly manner of all and the professionalism of the care team."

— Patient review for UHS Primary Care - Upper Front Street

"Absolutely disgusting and terrible experience... There was blood on the floor, trash everywhere... I can’t believe the conditions of this hospital."

— Patient review for UHS Binghamton General Hospital Emergency Room

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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