Southern Tier Hearing Services
Audiology • Binghamton, NY
Ratings by platform
- HealthyHearing: 4.94 out of 5 stars (67 reviews)
- Facebook: 88% recommend (7 reviews)
- Birdeye (Dr. Narby location): 4.3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Kind and compassionate office environment
- Knowledgeable and professional staff and doctors
- Helpful and accommodating service
- Effective solutions for hearing improvement
Common complaints
- Difficulties with hearing aid fittings requiring multiple visits
- Potential communication issues regarding financial arrangements and billing
- Reports of surly or rude behavior from office staff in specific instances
In patients' words
"Always a very kind and compassionate office! Thank you!"
— HealthyHearing review"From the reception desk to the doctor and the billing person, everyone was very professional. They all go above and beyond to take care of you. You feel like a patient and not a number."
— Southern Tier Hearing Services website testimonial"Purely adequate audiologist. Office staff is a bit on the surly side. Make sure they fully explain any financial arrangements you make with them."
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