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Binghamton Riverside Drive Infectious Disease

Infectious Disease • Binghamton, NY

★★★★☆4.0/560 reviews across 2 platforms

Ratings by platform

  • Chamber of Commerce: 4.0/5 (60 reviews)
  • BestProsInTown (40 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from physicians
  • Thorough and detailed treatment plans
  • Prompt and professional clinical service by some doctors

Common complaints

  • Dissatisfaction with front desk staff professionalism
  • Difficulties with office administration and communication
  • Reports of feeling abandoned or left untreated regarding follow-up or scheduling

In patients' words

"Dr. Al Saleh is an incredible doctor. After 3 years of misdiagnoses elsewhere she was able to concretely identify my rare chronic bacterial infection and begin treatment... she was very thorough, detailed, took as much time as I needed with her, was compassionate and truly sought to listen and understand."

— WebMD patient review for a provider previously at the location

"The level of unprofessonalism is astounding. I have had it with this office. I will choose a new PCP... the women at the desks name is Beth."

— LocalityBiz patient review for the Riverside Drive location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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