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Drug & Alcohol Rehab Centers near Binghamton, NY - Rehabs.com

Addiction MedicineBinghamton, NY

★★★★☆3.5/555 reviews across 4 platforms

Ratings by platform

  • Rehab.com (Helio Health–Binghamton Inpatient Rehabilitation Center): 3.48/5 (31 reviews) / Google 3.43 (30) (31 reviews)
  • Rehab.com (Addiction Center of Broome County – Outpatient): 3.3/5 (20 reviews) (20 reviews)
  • Best-rehabs.com (UHS New Horizons Alcohol & Chemical Dependency Treatment Center): 4/5 average among 4 alumni; Google reviewer 1/5 (4 alumni polled; 1 Google reviewer mentioned)
  • Recovered.org (United Health Services Hospitals Inc UHS New Horizons): 4.03/5 TrustScore (review data based on accreditations and publicly available review data (count not specified))
  • Alcohol.org (Fairview Alcoholism Crisis Center): 4.2 (2 reviews) (2 reviews)

What patients say

Patients praise

  • Some reviewers praise staff professionalism/caring and personalized attention
  • Some reviewers describe the program as helping them stay clean and giving comprehensive plans
  • Some reviews describe treatment effectiveness/accommodations aspects positively for certain centers

Common complaints

  • Complaints about access/eligibility or being rejected without evaluation (UHS New Horizons)
  • Complaints about minimal one-on-one counseling/counselor involvement and demands/insurance-related focus (UHS New Horizons)
  • Criticism about staff unreasonable / not compassionate and long waiting list (UHS New Horizons)
  • Negative sentiment for some centers (e.g., lower star ratings for Helio Health and Addiction Center of Broome County outpatient)

In patients' words

"“I have been here a few times.. the staff here is amazing!!! ... they really care about you.”"

Rehab.com – Helio Health–Binghamton Inpatient Rehabilitation Center reviews

"“Worst place ever. They reject you without even asking your id or insurance they just need a reason to say no”"

Rehab.com – Helio Health–Binghamton Inpatient Rehabilitation Center reviews

"“Encouragement to 12 step programs. Counselors minimal one on one with patients because of case management obligations”"

Best-rehabs.com – UHS New Horizons Alcohol & Chemical Dependency Treatment Center reviews

"“Found the center puts so many demands on patients, violating their patient rights”"

Best-rehabs.com – UHS New Horizons Alcohol & Chemical Dependency Treatment Center reviews (Google reviewer excerpt)

"“they give you a comprehensive plan on what to do to stay clean.”"

Alcohol.org – Fairview Alcoholism Crisis Center patient reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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