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Pleasant Street Clinic

Gastroenterology • Berlin, NH

★★★★☆3.8/548 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.4/5 (27 reviews)
  • Seniors.fyi: 3.1/5 (21 reviews)

What patients say

Patients praise

  • Appreciation for clinical staff and providers' bedside manner
  • Successful relationship-driven chronic disease management
  • Staff efforts to accommodate patients when possible

Common complaints

  • Difficulties with administrative processes and phone communication
  • Challenges with scheduling, including same-day appointments and referral coordination
  • Frustration with in-person form requirements for new appointments

In patients' words

"they try to get you in when you need a same day appointment, they work hard to meet the needs of their patients. the administrating staff are amazing too. we all love Hollie and Brenda at the Pleasant street location."

— Birdeye

"Several reviews highlight difficulties with phone communication, missed calls, and delays in getting prescriptions filled or refills approved."

— Seniors.fyi

"Upon calling to set up an appointment for a client I was met with an unwillingness to help that I have never seen at any other health care office."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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