Urgent Care Walk-In Medical Clinic | Baptist Health Richmond, KY
Urgent Care • Berea, KY
Ratings by platform
- Birdeye (Google reviews): 2.7 out of 5 stars (21 reviews)
What patients say
Patients praise
- efficient and quick service in some instances
- kind and knowledgeable doctors/providers
- thorough treatment for non-life-threatening conditions
Common complaints
- poor customer service and front desk staff interactions
- frustration with administrative processes and follow-through
- reports of staff having dismissive attitudes
- long wait times
In patients' words
"What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence."
— Birdeye (Baptist Health Medical Group Family Medicine - Berea)"Sick people will leave because of her treatment."
— Solv (Berea Walk-in-Clinic)More clinics in Berea
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