Baptist Health Family Medicine - Berea, KY
Internal Medicine • Berea, KY
Ratings by platform
- Birdeye: 2.7/5 (21)
- WebMD: not specified (3)
What patients say
Patients praise
- praise for specific providers showing professionalism and kindness
- reports of feeling listened to by doctors and ARPNs (in some cases)
- appreciation for high-quality care and respectful interactions reported by some patients
Common complaints
- reports of administrative failures, such as difficulty with paperwork signatures
- complaints about perceived staff attitudes or lack of friendliness
- concerns that visits feel rushed or impersonal ("just a number")
- some dissatisfaction with medical decision-making or medication management
In patients' words
"What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence."
— Birdeye user review"The amount of Professionalism, kindness and respect Her and Her Staff have shown me far exceeds any prior treatment I was given by other Doctors and or Facilities."
— Loc8NearMe user review"I feel like the last 2 yrs I have been just a number to Baptist health. The visit are rushed and no one will lesson..."
— Facebook group discussion postMore clinics in Berea
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