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Baptist Health Family Medicine - Berea, KY

Internal MedicineBerea, KY

★★★☆☆2.7/521 reviews across 1 platforms

Ratings by platform

  • Birdeye: 2.7/5 (21)
  • WebMD: not specified (3)

What patients say

Patients praise

  • praise for specific providers showing professionalism and kindness
  • reports of feeling listened to by doctors and ARPNs (in some cases)
  • appreciation for high-quality care and respectful interactions reported by some patients

Common complaints

  • reports of administrative failures, such as difficulty with paperwork signatures
  • complaints about perceived staff attitudes or lack of friendliness
  • concerns that visits feel rushed or impersonal ("just a number")
  • some dissatisfaction with medical decision-making or medication management

In patients' words

"What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence."

Birdeye user review

"The amount of Professionalism, kindness and respect Her and Her Staff have shown me far exceeds any prior treatment I was given by other Doctors and or Facilities."

Loc8NearMe user review

"I feel like the last 2 yrs I have been just a number to Baptist health. The visit are rushed and no one will lesson..."

Facebook group discussion post

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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