Karmanos Cancer Institute
Surgical Oncology • Bay City, MI
What patients say
Patients praise
- Compassionate, knowledgeable, and professional patient care
- Clear and thorough communication regarding diagnoses and surgical procedures
- Strong, supportive staff and nurse navigators
- Successful surgical outcomes and confidence-inspiring expertise
Common complaints
- Concerns regarding post-operative pain management and patient follow-up communications
- Isolated reports of unprofessionalism or lack of responsiveness from clinic staff
- Occasional delays in receiving biopsy or test results
- Dissatisfaction with insurance or appointment scheduling processes
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