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MyMichigan General Surgery

General SurgeryBay City, MI

★★★★★4.9/5213 reviews across 1 platforms

Ratings by platform

  • Ratings.MD / MyMichigan Health Official Site: 4.9/5 stars (213 verified ratings)

What patients say

Patients praise

  • Strong communication and clear explanations of procedures
  • Professional and friendly staff/perioperative teams
  • High surgical skill and bedside manner of providers (notably Dr. Van Dorp)
  • Reassuring, compassionate, and supportive care environment
  • Successful surgical outcomes and smooth recoveries

Common complaints

  • Occasional reports of unprofessional or rude behavior by specific staff members
  • Isolated past negative experiences with provider bedside manner that some patients noted improved over time

In patients' words

"Patients consistently praise Dr. Van Dorp for his strong communication, bedside manner, and surgical skill. Many note he listens, explains procedures clearly... and follows up personally after operations."

Ratings.MD profile for Dennis Van Dorp, M.D.

"Dr was very professional and very jokingly with us. But Jenny [ ] Was very unprofessional and very disrespectfully rude."

Ratings.MD patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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