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West Bay Dental

Dental • Bay City, MI

★★★★★4.9/557 reviews across 1 platform

Ratings by platform

  • General review aggregators and local business directories: 4.9/5 (57 reviews)

What patients say

Patients praise

  • Professional and competent team
  • Compassionate care for anxious patients
  • Transparency in financial matters and costs
  • Excellent customer service and friendly staff
  • High-quality dental work including restorations and implants

Common complaints

  • None identified in BBB reports as of July 2026

In patients' words

"Dr. Jones and team are extremely empathetic and to the point. Today my two year long treatment plan is concluded and I no longer feel hesitancy going to the dentist."

— a-better-place.com review

"Lauri is amazing explaining the costs and future happenings. She explains things in great detail and she makes sure that you do not have any financial surprises when you arrive."

— a-better-place.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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