Urgent Care - Batavia - Rochester Regional Health
Urgent Care • Batavia, NY
Ratings by platform
- Birdeye: 2.9 out of 5 stars (17 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful medical staff (specific mentions of nurses and NPs)
- Thorough and attentive care by certain providers
- Quick and efficient service in some instances
- Clear explanations given by medical professionals
Common complaints
- Long wait times
- Rude or unorganized front desk staff
- Perceived lack of communication/unhelpful reception
- Billing and insurance concerns
- Perceived lack of empathy or judgmental demeanor from medical providers
In patients' words
"On 1/30/25 at 6:30 pm, i went to urgent care for a laceration... Both were very professional, friendly, and put me at ease... I would not hesitate to recommend this urgent care or return myself if needed."
— Charlene Boas on Google Reviews"Had a 3.5 hour wait for my 4 year old son... Staff was very cold and unfriendly. I will never go back there."
— Megan Dawson on Google ReviewsMore clinics in Batavia
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