Aspen Dental
Dental • Batavia, NY
What patients say
Patients praise
- professional and friendly office staff
- clean and modern facilities
- compassionate care for dental anxiety
- efficient, timely service
- thorough explanations of treatment plans
Common complaints
- billing and payment transparency concerns
- rudeness and lack of compassion from dental staff
- poor quality of dental work leading to pain, sensitivity, or infection
- difficulties with scheduling and unresponsive communication
- negative experiences with dental anxiety management
In patients' words
"Horrible! Dr Gregor is willing to work on you even if you’re not numbed up! Tried to fix a problem with a tooth three times and could not! Worked on me several times while I was in severe pain!"
— Adam Gregor, DDS reviews on LocalityBiz"Nice staff. Went for fillings and they did a horrible botched job and make my mouth incredibly sensitive and hurt worse. Was let go from the practice..."
— Farrugia Dental reviews on LocalityBiz"My visit today was good, D. Krough is an amazing dentist! I highly recommend his office and his staff. Doctor Krough and his staff are professional and personable."
— Dr. Patrick Krough reviews on WebMD"I want to share my experience with this dental practice, and I must admit, I'm quite concerned. I entrusted them with over $3,000 for the dental services we discussed. Sadly, they collected my payment upfront but failed to complete the treatments we had agreed upon."
— Batavia Family Dental reviews on BirdeyeMore clinics in Batavia
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Patients praise: Friendly and welcoming staff · High quality of care and professionalism.
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University of Rochester Medicine Highland Hospital Bariatric Center
Patients praise: Highly regarded surgical skill and competence of surgeons like Dr. O'Malley and Dr. Johnson · Strong emphasis on pre-operative education and aftercare programs.
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