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Batavia, NY Dentist Near Me

DentalBatavia, NY

★★★★★5.0/52,376 reviews across 4 platforms

Ratings by platform

  • Birdeye (Batavia Family Dental): 4.9/5 (1,099)
  • WebMD (Dr. Patrick Krough): 5/5 (1,041)
  • Best Local Reviews (Genesee Dental, PC): 5/5 (123)
  • Birdeye (Marchese Robert S DDS): 5/5 (113)
  • Healthgrades (Dr. Thomas Farrugia): N/A (31)

What patients say

Patients praise

  • professional and friendly office staff
  • clean and modern facilities
  • compassionate care for dental anxiety
  • efficient, timely service
  • thorough explanations of treatment plans

Common complaints

  • billing and payment transparency concerns
  • rudeness and lack of compassion from dental staff
  • poor quality of dental work leading to pain, sensitivity, or infection
  • difficulties with scheduling and unresponsive communication
  • negative experiences with dental anxiety management

In patients' words

"Horrible! Dr Gregor is willing to work on you even if you’re not numbed up! Tried to fix a problem with a tooth three times and could not! Worked on me several times while I was in severe pain!"

Adam Gregor, DDS reviews on LocalityBiz

"Nice staff. Went for fillings and they did a horrible botched job and make my mouth incredibly sensitive and hurt worse. Was let go from the practice..."

Farrugia Dental reviews on LocalityBiz

"My visit today was good, D. Krough is an amazing dentist! I highly recommend his office and his staff. Doctor Krough and his staff are professional and personable."

Dr. Patrick Krough reviews on WebMD

"I want to share my experience with this dental practice, and I must admit, I'm quite concerned. I entrusted them with over $3,000 for the dental services we discussed. Sadly, they collected my payment upfront but failed to complete the treatments we had agreed upon."

Batavia Family Dental reviews on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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