Batavia Family Dental
Dental • Batavia, NY
Ratings by platform
- Birdeye / Google for Batavia Family Dental: 4.9/5 (1,099 reviews)
- WebMD for Dr. Patrick Krough / Genesee Dental: 5/5 (1,041 reviews)
- Birdeye / Google for Marchese Robert S DDS: 5/5 (113 reviews)
What patients say
Patients praise
- Friendly and welcoming staff
- High quality of care and professionalism
- Effective management of dental anxiety
- Efficient appointment scheduling and wait times
Common complaints
- Concerns regarding billing practices and insurance claims
- Lack of compassion or professionalism in some interactions
- Issues with specific procedures not being completed despite payment
In patients' words
"I entrusted them with over $3,000 for the dental services we discussed. Sadly, they collected my payment upfront but failed to complete the treatments we had agreed upon."
— Birdeye review for Batavia Family Dental"The stress & panic I was under due to going to another dentist & receiving horrible treatment was very overwhelming. My visit to Genesee Dental with Dr. Krough was clean, professional, & the staff is very friendly."
— WebMD review for Dr. Patrick KroughMore clinics in Batavia
Aspen Dental
Patients praise: professional and friendly office staff · clean and modern facilities.
Genesee Dental
Patients praise: Friendly and caring staff · Excellent care for children and nervous patients.
University of Rochester Medicine Highland Hospital Bariatric Center
Patients praise: Highly regarded surgical skill and competence of surgeons like Dr. O'Malley and Dr. Johnson · Strong emphasis on pre-operative education and aftercare programs.
Big Flats Bariatric Surgery
Patients praise: Knowledgeable and caring surgeons · Helpful and professional office staff.
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