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Pain Management | Conditions & Treatments | URochester ...

Pain Management • Batavia, NY

★★★★☆3.6/520 reviews across 1 platform

Ratings by platform

  • Birdeye: 3.6/5 (20 reviews)

What patients say

Patients praise

  • Some patients report positive interactions with specific providers or staff described as thorough and attentive
  • Integration with the broader UR Medicine hospital system providing access to additional resources

Common complaints

  • Reports of dismissive, rude, or callous staff and provider behavior
  • Difficulty with communication, including unresponsive staff and poor follow-up
  • Patients feeling unheard or that their pain is not being adequately addressed
  • Concerns regarding inconsistent care and lack of care continuity (seeing different providers)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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