Pain Management | Conditions & Treatments | URochester ...
Pain Management • Batavia, NY
Ratings by platform
- Birdeye: 3.6/5 (20 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific providers or staff described as thorough and attentive
- Integration with the broader UR Medicine hospital system providing access to additional resources
Common complaints
- Reports of dismissive, rude, or callous staff and provider behavior
- Difficulty with communication, including unresponsive staff and poor follow-up
- Patients feeling unheard or that their pain is not being adequately addressed
- Concerns regarding inconsistent care and lack of care continuity (seeing different providers)
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