
Surgical Associates of Western New York
General Surgery • Batavia, NY
Ratings by platform
- Beautihost (aggregating external reviews): 2/5
What patients say
Patients praise
- favorable surgical outcomes and recovery experiences
- professional and caring staff interactions reported by some patients
Common complaints
- billing issues and post-operative appointment concerns
- unprofessional behavior by on-call physicians
- internal office management and staff workplace complaints
In patients' words
"I was treated exceptionally well every time I visited Surgical Associates of WNY. I was rushed to the hospital with digestive pain. very quick recovery and ..."
— Yelp/MapQuest Reviews"[Post-op appointment] was billed as a Dr visit. Come to find out the post op of this hernia does not have a post op period? Really? At the post op appointment Dr never touch my husband surgical sight..."
— Beautihost user review"[On-call physician] told me it would be a few hours before he was near a computer again... [He] didn't take it very seriously. Very rude and unprofessional."
— Beautihost user reviewMore clinics in Batavia
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Patients praise: Highly regarded surgical skill and competence of surgeons like Dr. O'Malley and Dr. Johnson · Strong emphasis on pre-operative education and aftercare programs.
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Patients praise: Knowledgeable and caring surgeons · Helpful and professional office staff.
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