Genesee Behavioral Health Center
Behavioral Health • Batavia, NY
Ratings by platform
- rehab.com: 2.45/5 (84)
- Birdeye: 5/5 (for Child Clinic) (1)
What patients say
Patients praise
- Some individual counselors are described as amazing or helpful
Common complaints
- Difficulty obtaining and managing medication prescriptions
- High turnover of psychiatric staff and frequent changes in providers
- Perceived lack of care, incompetence, or rudeness from administrative and nursing staff
- Challenges with therapy accessibility and appointment scheduling
- Frustration with residency-level versus senior physicians
In patients' words
"It’s been the longest year of my life working with these people... I often feel like a laboratory mouse they are just throwing meds at to see if anything changes."
— Patient review on LocalityBiz"The vast majority of the staff are uncaring and highly incompetent. They can't keep a psychiatrist on staff...there's a different one on staff every few months."
— Patient review on LocalityBiz (Genesee County Mental Health)More clinics in Batavia
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