Audiology | Batavia, NY | URochester Medicine
Audiology • Batavia, NY
Ratings by platform
- Birdeye: 3.6/5 stars (20 reviews (for UR Medicine Primary Care Batavia, which includes ENT/Audiology services))
What patients say
Patients praise
- warm and knowledgeable staff including audiology and ENT providers
- thorough and attentive care by medical providers
- professional and responsive medical practice environment
Common complaints
- allegations of discriminatory treatment and denial of care based on race and health status
- concerns regarding unprofessional and inflammatory office staff management
In patients' words
"Took my 1 year old following frequent ear infections. It was a drive for us, but recommended by her pediatrician. I would say well worth it! From front staff to audiology and the ENT doctor. Everyone was so warm and knowledgeable. Thank you all!"
— Birdeye - UR Medicine Primary Care Batavia Review"I had a deeply troubling experience at this practice... I was denied appropriate care & accommodations... The staff lacks diversity & I experienced discriminatory treatment that felt racially motivated. Tara, the office supervisor is unprofessional & inflammatory."
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