ConvenientMD
Urgent Care • Augusta, ME
Ratings by platform
- Yelp/MapQuest: 1.0/5 (2 reviews)
What patients say
Patients praise
- Professional, caring, and friendly staff
- Efficient service and reduced wait times compared to the ER
- Convenient location and accessible care
- Knowledgeable providers who listen to patient concerns
- Comprehensive on-site services like testing and prescriptions
Common complaints
- Long wait times in some instances
- Reports of impersonal or technical check-in processes
- Concerns regarding lack of follow-up on test results
- Occasional dissatisfaction with quality of care or staff responsiveness
In patients' words
"Staff, nurses, doctors were super nice. Wait time wasn't too long. I felt well taken care of."
— Yelp review"terrible service and they don't care about you at all!! go anywhere else but here, even the ER is better than this place."
— Yelp review by Bailie P."terrible experience went there cause my throat was in so much pain I could eat or drink water after a 2 hour wait and 2 test later I left hoping to get some results 3 days later it's been 3 months..."
— Yelp review by Justcallme Z.More clinics in Augusta
MaineGeneral Express Care
Patients praise: Efficient, quick service for many patients · Kind, compassionate, and attentive staff/providers reported by several patients.
Primary Care Member Practices
Patients praise: frequent praise for doctors being attentive and listening well · many patients report professional and thorough care.
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