Primary Care Member Practices
Family Medicine • Augusta, ME
What patients say
Patients praise
- frequent praise for doctors being attentive and listening well
- many patients report professional and thorough care
- high satisfaction scores for several long-tenured physicians
- convenience of locations and appointment scheduling mentioned as positives
Common complaints
- dismissive or rude bedside manner reported by some patients
- concerns regarding billing for wellness checks versus office visits
- long wait times experienced by some patients
- difficulty with staff communication or unfriendly staff reported in specific instances
In patients' words
"Dr. Colvin is always informative, professional, thorough, and kind. He listens attentively and offers knowledgeable advice."
— rater8 review for Dr. Randall K. Colvin"Dr Price has cared for 3 generations of my family. He is the kind, caring and spends lots of time listening. I highly recommend him."
— Healthgrades review for Dr. Robert Price"Dr. Jimmy Hewitt has been my doctor for about 6 years. ... I requested they talk to the doctor about this. Never received a call from the office; however, my access to the portal was deleted a few days later and in about a week or so I received a certified letter stating that Dr. Hewitt had dismissed me as a patient."
— Healthgrades review for Center for Primary Care - North Augusta"While highly educated in her field, Dr. Connie Smith has no bedside manner and speaks rudely to her patients. I was appalled at her lack of care and concern."
— Healthgrades review for Dr. Connie SmithMore clinics in Augusta
Augusta Family Medicine
Patients praise: Compassionate and professional care by specific providers · Strong patient-provider relationships for long-term patients.
MaineGeneral Express Care
Patients praise: Efficient, quick service for many patients · Kind, compassionate, and attentive staff/providers reported by several patients.
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