Sports Medicine | Maine - MaineGeneral Health
Sports Medicine • Augusta, ME
Ratings by platform
- MaineGeneral (Sports Medicine | Augusta location page): 4.8 out of 5 (15+)
- MaineGeneral (Thomas Hoke, MD profile): 4.7 out of 5 (144 ratings; 42 comments)
- MaineGeneral (Ian Patten, MD, MPH profile): 4.7 out of 5 (501 ratings; 144 comments)
- MaineGeneral Health (Sports Medicine service page, statewide): 4.7 out of 5 (31 ratings; 10 comments)
- WebMD (Thomas Hoke, MD): 4.0 out of 5 (7 ratings)
- Vitals (Mainegeneral Sports Medicine practice): No rating shown (practice page: no reviews yet) (0 ("Be first to leave a review"))
- Vitals (Thomas Hoke, MD): Average not clearly stated on excerpt; 2 reviews shown (2 reviews shown)
What patients say
Patients praise
- Providers perceived as friendly/kind and good at procedures with minimal pain
- Thorough listening/understanding of patient concerns; good explanations
- Good outcomes (e.g., knee improved; care for medical needs)
Common complaints
- Administrative/front desk rudeness or lack of helpfulness
- Referral/visit process delays and communication issues
- Reports of poor pain management/insensitivity (e.g., dismissed severe pain)
- Long wait times or scheduling/follow-up failures
In patients' words
"“The front desk staff needs a lot of help. They're very rude and unhelpful.”"
— MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)"“he is very good at what he does as he made sure there was as little to no pain during my procedure”"
— MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)"“This process delayed me seeing him at the peak of my pain.”"
— MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)"“This doctor refused to help manage severe pain from an injury. He was rude and flippant about my pain.”"
— Vitals: Dr. Thomas S. Hoke, MD (review excerpt)"“Don't go here if you want to be pain free!... The end result was another referral”"
— localitybiz: MaineGeneral Orthopaedics & Sports Medicine in Augusta (review excerpt)"“He abruptly... another week before I called... seen by a PA... want to be pain free! ...”"
— localitybiz: MaineGeneral Orthopaedics & Sports Medicine in Augusta (review excerpt)More clinics in Augusta
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