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Health Affiliates Maine | Resilience. Recovery. Wellness.

Behavioral Health • Auburn, ME

★★★☆☆2.9/527 reviews across 3 platforms

Ratings by platform

  • BirdEye: 2.6/5 (15 reviews)
  • Rehab.com: 3.3/5 (12 reviews)
  • Recovered.org: 3.85/5 (N/A (TrustScore))

What patients say

Patients praise

  • Accessibility through teletherapy and video sessions
  • Flexible and personalized approach to finding the right care provider or case manager
  • Positive workplace culture for clinicians, including focus on training, supervision, and self-care for employees

Common complaints

  • Reports of mismatched or poor-fit provider/case worker assignments
  • Concerns regarding professional conduct, including perceived bias or lack of neutrality in some providers
  • Administrative frustrations such as long intake processes and paperwork, and concerns about billing priorities
  • Reports of staff feeling underpaid and highly monitored in administrative roles

In patients' words

"They sent me one case worker who was not a good fit for me, and then asked me a lot of questions as to what kind of person I was looking for, then sent me the most wonderful, competent, knowledgeable person I could ever hope to find."

— User review on BirdEye/Rehab.com

"Long tedious intake, lots of paperwork, very little actual help. I choose to do without your services, Billing MaineCare seems to be the priority not helping people."

— User review on BirdEye/Rehab.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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