Mount Auburn Hospital
Travel Clinic • Auburn, ME
What patients say
Patients praise
- Patients value providers who are attentive, thorough, and take time to listen
- High satisfaction with the quality of medical care and clinical expertise
- Strong, long-term relationships with preferred physicians
- Friendly and knowledgeable medical staff (nurses and assistants)
- Convenience of having accessible, localized medical and pharmacy services
Common complaints
- Reports of difficulty reaching the office via phone
- Lack of timely follow-up calls or communication
- Long wait times for appointments and in the waiting room
- Frustrations regarding medication management and pharmacy communication
- Negative experiences with administrative or office support staff
In patients' words
"Fast, friendly, professional, service. Thanks."
— Birdeye review for Dr. John A. Abrams II"Dr Milam is simply the best doctor I have ever had. I have always been treated better than any other doctor. He listens and acts with the appropriate degree of concern."
— WebMD review for Dr. Phillip Milam"It has certainly gone downhill in the past 5 years or so especially. Yes, them not answering the phone, not calling back is totally unnecessary."
— Birdeye review for Auburn Family MedicineMore clinics in Auburn
Village Urgent Care
Patients praise: Friendly and professional staff · Minimal wait times.
Willow Run Dental Association
Patients praise: Friendly, courteous, and helpful staff members · Dentists and hygienists described as professional and informative.
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