Willow Run Dental Association
Dental • Auburn, ME
Ratings by platform
- Birdeye: 4.6/5 (398 reviews)
- Facebook: 98% recommend (93 reviews)
- Dental.page (198 reviews)
- Wellness.com: 4.5/5 (24 reviews)
What patients say
Patients praise
- Friendly, courteous, and helpful staff members
- Dentists and hygienists described as professional and informative
- Effective at managing patient anxiety during procedures
- Many long-term patients who express loyalty to the practice
Common complaints
- Reports of poor billing management, including overcharging and delayed refunds
- Complaints regarding long wait times and limited emergency appointment availability
- Perceived decline in quality of care and service standards over time
- Dissatisfaction with communication (e.g., changes in reminder methods)
In patients' words
"Extremely polite and friendly staff. Very good at what they do. I've been going here all my life and I never plan to go elsewhere. I have extreme anxiety, the calm, friendly demeanor of everyone there really helps to put me at ease."
— Laura H., Patient testimonial via practice website"This practice has gone downhill. I have been a life long client of this establishment, and since the changes, the care has drastically declined. They are perpetually late for your appointment... The company used to mail reminder cards, now it has come to a last min text message... The staff is no where used to the high quality standards that I grew up with."
— Anonymous patient review on LocalityBizMore clinics in Auburn
Village Urgent Care
Patients praise: Friendly and professional staff · Minimal wait times.
Mount Auburn Hospital
Patients praise: Patients value providers who are attentive, thorough, and take time to listen · High satisfaction with the quality of medical care and clinical expertise.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Dentistry clinics, or filter by state and specialty to compare patient ratings.