Clinical Support Options CBHC
Behavioral Health • Athol, MA
Ratings by platform
- Birdeye: 1.8/5 (24 reviews)
What patients say
Patients praise
- Initial appointments sometimes go well
Common complaints
- Poor communication and unresponsiveness (missed calls, canceled appointments)
- Staff turnover and lack of consistency in care
- Issues with medication management
- Unprofessional staff interactions
- Low staffing levels impacting service quality
In patients' words
"Was a pretty awful experience overall, I was waiting for them to get back to me in so many scenarios, phone calls wouldn’t get made, I never got to see a psychiatrist or a therapist."
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