Clinical Support Options CBHC - Athol - Mass.gov
Behavioral Health • Athol, MA
Ratings by platform
- Birdeye: 1.8 out of 5 stars (24 reviews)
What patients say
Patients praise
- Initial appointments sometimes go well
Common complaints
- Poor communication and unresponsiveness (missed calls, canceled appointments)
- Staff turnover and lack of consistency in care
- Issues with medication management
- Unprofessional staff interactions
- Low staffing levels impacting service quality
In patients' words
"This pace has become a zoo, no one knows what they are doing here any more... I would recommend going some where else."
— Birdeye review (Sharon T.)"Was a pretty awful experience overall, I was waiting for them to get back to me in so many scenarios, phone calls wouldn’t get made, I never got to see a psychiatrist or a therapist."
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