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Gago Center For Fertility | Reproductive Endocrinology and ...
Fertility Clinic • Ann Arbor, MI
Ratings by platform
- Various platforms including Ovu.com, FertilityIQ, MapQuest, and Yelp: 1.8 out of 5 stars (on Ovu.com) / 2.5 out of 5 stars (on MapQuest via Yelp) (33 reviews on FertilityIQ / 24 reviews on MapQuest)
What patients say
Patients praise
- successful pregnancies and outcomes for some patients
- some patients report friendly and supportive staff interactions
- appreciation for clear explanations of diagnosis and treatment plans by some patients
Common complaints
- poor communication and lack of responsiveness
- long wait times for appointments and with doctors/nurses
- billing concerns, including high out-of-pocket costs and confusion over insurance coverage
- perceived lack of personalized care or "cookie-cutter" treatment plans
- staff interactions described as rude or unhelpful
- logistical issues such as last-minute changes to appointment locations
In patients' words
"Communication was terrible. The office manager never even apologized after the mistakes they made. ... Don't risk your embryos or babies at this clinic. Don't waste your money."
— Ovu.com Review"We have our 11 mo old baby thanks to Dr Gago. We returned to try for another. We are so grateful."
— Yelp Review"The clinic seems to be in a current state of having way too many patients than what they can handle. ... We hardly saw her, had no idea about what was going on through the course of treatment, and only spoke with nurses."
— FertilityIQ Review"Love Dr. Gago and her staff they were really nice and answered every question I had. I’m 7 weeks pregnant thanks to them and I went to their offices a lot over the last 6 months... 10 out of 10 the best."
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