Pinnacle Fertility
Fertility Clinic • Ann Arbor, MI
What patients say
Patients praise
- Some reviewers describe staff/clinical teams as kind, knowledgeable, and professional (Briarwood).
- Some reviews rate the University of Michigan Center for Reproductive Medicine positively for being organized and having helpful paperwork and skilled, kind team members (FertilityIQ).
Common complaints
- Reports of poor communication/access issues such as nurses not answering phone/voicemails and needing repeated calls to renew scripts (Gago, FertilityIQ).
- Reports of long waits/excruciating waiting times and delayed explanations during treatment (Gago, FertilityIQ).
- Concerns about not listening to patients or making choices without regard to patient perspective, along with high costs (Briarwood, OVU).
- Scheduling/availability issues such as being fully booked until later and appointments delayed (Briarwood/OVU).
- University of Michigan reviews include mixed/negative experiences despite some positive items; Blooming Eve shows a low overall rating (2.7/5) alongside negative themes like lack of attention/too expensive without attention (Blooming Eve).
In patients' words
"“Nurses never answered the phone… Always had to leave a voicemail.” (Gago Center for Fertility review)"
— FertilityIQ – Gago Center for Fertility"“We were dealing with nurses or ultrasound technicians… then waiting for excruciating long times… and explain things…” (Gago Center for Fertility review)"
— FertilityIQ – Gago Center for Fertility"“Their team members are very skilled and kind… Overall, very poor experience.” (University of Michigan Center for Reproductive Medicine summary on FertilityIQ)"
— FertilityIQ – University of Michigan Center for Reproductive MedicineMore clinics in Ann Arbor
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