Otolaryngology Clinic | Taubman Center - Michigan Medicine
Otolaryngology (ENT) • Ann Arbor, MI
Ratings by platform
- Michigan Medicine Profile - Dr. Norman Hogikyan: 5/5 (227 reviews)
- Michigan Medicine Profile - Dr. Scott Mclean: 5/5 (427 reviews)
- Michigan Medicine Profile - Dr. Jeffrey Stanley: 4.9/5 (220 reviews)
- U.S. News - Dr. Melissa Pynnonen: 3/5 (28 reviews)
What patients say
Patients praise
- Highly praised for bedside manner and kindness
- Providers are described as knowledgeable, thorough, and informative
- Patients report feeling heard and supported in their care plans
- Expressed trust in surgical expertise and medical advice
Common complaints
- Reports of feeling rushed during appointments
- Complaints of dismissive or condescending communication styles from some providers
- Occasional lack of constructive treatment plans
In patients' words
"This U of M Hospital and the provider, Dr. Hogikyan are well above and beyond excellent in all aspects. The respect, information, treatment, and personal interaction is incredible..."
— Michigan Medicine patient review for Dr. Norman Hogikyan"Instead of being met with empathy or reassurance, the interaction felt rushed and dismissive... I did not feel heard or respected as a patient."
— Healthgrades review for Dr. Melissa Pynnonen"Dr. McLean is always 'present' when he enters the room to evaluate my dad. He is attentive and demonstrates a caring relationship."
— Michigan Medicine patient review for Dr. Scott McleanMore clinics in Ann Arbor
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