Ear, Nose and Throat | Trinity Health Michigan
Otolaryngology (ENT) • Ann Arbor, MI
Ratings by platform
- U.S. News & World Report: 4/5 (24 reviews (Dr. Paul T. Hoff))
- WebMD / U.S. News & World Report: 4.5/5 (WebMD); 5/5 (U.S. News) (57 reviews (Dr. Laurence Ho))
- Healthgrades: 4/5 (29 ratings (Dr. Paul Hoff))
What patients say
Patients praise
- Professional and competent medical care from specific specialists
- Effective treatment for ENT conditions, including successful surgeries
- Compassionate staff in certain departments
- High ratings for individual practitioners like Dr. Laurence Ho
Common complaints
- Delays in treatment and appointment cancellations
- Concerns regarding physician bedside manner and perceived arrogance
- Inadequate patient privacy during examinations and procedures
- Communication issues between staff and patients
- Challenges with office staff and administrative processes
In patients' words
"Dr. Hoff changed my life! After a surgeon here at home on the west side refused to fix his mistake, it left me pretty much dying a slow, miserable death... It took forever to get an appointment... but that's my only complaint."
— Healthgrades patient review regarding Dr. Paul Hoff"Following imaging, a scope was inserted through my nose and down my throat in the open cubicle, with no privacy whatsoever. The provider performing the... pain and distress that I arrived in which is something that should never be considered acceptable care."
— LocalityBiz patient review regarding Trinity Health Ann Arbor Hospital experienceMore clinics in Ann Arbor
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