Live
Read now
ATI Physical Therapy | 101 University Dr, Amherst, MA logo

ATI Physical Therapy | 101 University Dr, Amherst, MA

Physical TherapyAmherst, MA

★★★★★4.9/5151 reviews across 1 platforms

Ratings by platform

  • befithealthclubs.com (aggregate): 4.9 out of 5 stars (151 reviews)

What patients say

Patients praise

  • Professional, knowledgeable, and friendly staff
  • Effective treatment and recovery outcomes
  • Clean and well-maintained facilities
  • Welcoming and encouraging environment
  • Efficient scheduling

Common complaints

  • Billing disputes and erroneous charges
  • Difficulties with corporate customer service and call centers

In patients' words

"ATI in Amherst is awesome. Very professional and personable therapists, knowledgeable and encouraging. I recovered in a few weeks..."

LocalityBiz Review

"ATI Physical Therapy has a complete lack of customer service. It's call center is overseas and it's general mailbox... is useless... They started overbilling me..."

Better Business Bureau (Corporate-wide complaint)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Amherst

Physical Therapy : University Health Services

★★★★☆4.4/5(1,399 reviews · 2 platforms)

Patients praise: Generally positive ratings in internal patient experience surveys (e.g., 4.55/5 average) · High recommendation rate (e.g., 93%) among survey respondents.

Amherst, MAPhysical Therapymixed

New England Orthopedic Surgeons | Musculoskeletal Injuries ...

★★★★★4.9/5(77,639 reviews · 2 platforms)

Patients praise: professionalism and compassionate care · thorough and clear explanations of procedures and treatment plans.

Amherst, MAOrthopedicspositive

Amherst Obstetrics & Gynecology | Southern NH Health

★★★★★4.9/5(305 reviews · 2 platforms)

Patients praise: compassionate and attentive care · friendly, efficient staff.

Amherst, MAOB-GYNpositive

Mental Health Therapy, Counseling & Psychiatry in Amherst, MA

★★★★★4.8/5(448 reviews · 4 platforms)

Patients praise: many individual clinicians and practices receive high praise for professionalism, empathy, and effective care · positive patient experiences with accessibility and the supportive, judgement-free environment provided by several local providers.

Amherst, MAPsychologymixed

Obstetrics and Gynecology in Amherst, MA - Primary Care | Physicians

★★★★★4.7/5(1,338 reviews · 5 platforms)

Patients praise: highly skilled and knowledgeable physicians · compassionate and professional bedside manner.

Amherst, MAOB-GYNpositive

See all clinics in Amherst

Comparing your options?

Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.

More Physical Therapy clinics