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Mental Health Therapy, Counseling & Psychiatry in Amherst, MA

PsychologyAmherst, MA

★★★★★4.8/5448 reviews across 4 platforms

Ratings by platform

  • Trustindex.io for Handel Behavioral Health: 4.8 out of 5 stars (based on 383 reviews) (383)
  • Befit Health Clubs for Handel Behavioral Health: 4.7 out of 5 stars (56)
  • Healthgrades for Dr. Kim Gaitskill: 5 out of 5 stars (3)
  • WebMD for Dr. Nora Schwartz-Martin: 4 out of 5 stars (6)

What patients say

Patients praise

  • many individual clinicians and practices receive high praise for professionalism, empathy, and effective care
  • positive patient experiences with accessibility and the supportive, judgement-free environment provided by several local providers
  • availability of diverse therapeutic options including telehealth and specialized treatments

Common complaints

  • concerns regarding communication and billing practices at some independent facilities
  • reports of limited availability and high demand for services leading to patient frustration, particularly within college counseling centers
  • perceptions of inconsistency in the quality of care provided

In patients' words

"Jen Jobert is absolutely wonderful. Easy to talk to and very professional. I highly recommend seeing her."

Trustindex.io review for Handel Behavioral Health

"All I took away from this was that for a place that is supposed to help people and listen to them, they sure suck at communicating..."

User review for High Street Therapy Associates Inc

"I know my story is not unique. I have heard stories of medications being mixed up, students that feel overwhelmed being told to transfer, countless students getting lost in the shuffle..."

Amherst Student article regarding college counseling services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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