Orthopedic Surgery in Amherst, MA - Primary Care
Orthopedics • Amherst, MA
Ratings by platform
- Mass General Brigham (Dr. Jonathan M. Fallon): 4.7/5 (168 ratings) (168 ratings)
- Mass General Brigham (Dr. Robert James Campbell): 4.8/5 (151 ratings) (151 ratings)
What patients say
Patients praise
- Surgeons are described as skilled, knowledgeable, and compassionate
- Effective communication and thorough explanations of x-rays and CT scans
- Staff in the reception area are frequently praised as polite and helpful
- Strong satisfaction with the surgical outcomes and recovery process
Common complaints
- Some patients reported feeling rushed during appointments
- Minor complaints regarding staff interactions (specifically x-ray technicians)
- High demand makes it difficult to get appointments with certain surgeons
In patients' words
"Dr. Campbell was terrific. He didn't talk down to me because I am elderly. He explained everything. He showed me my x-rays. He went over everything. Really, I'd recommend him to anyone."
— Mass General Brigham Patient Review"I recently had rotator cuff repair surgery with Dr. Fallon, and I could not be more pleased with the entire experience. From surgery through recovery, he has been attentive, supportive, and highly skilled."
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