Amherst Laser and Skin Care Center | Aesthetic Services Western ...
Aesthetic Services • Amherst, MA
Ratings by platform
- Birdeye: 4.5 out of 5 stars (82 reviews)
- OpenGovNY (aggregated): 4.2 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- Professional and caring staff members identified by name
- Quality results and satisfaction with cosmetic injectables like Botox
- Warm and attentive office environment for some patients
- Natural-looking outcomes for aesthetic procedures
Common complaints
- Reports of poor customer service and dismissive staff interactions
- Concerns regarding the efficacy of laser hair removal treatments
- Complaints about cancellation policies and no-show fees
- Frustration with lack of communication or response to written concerns
In patients' words
"Julie at Amherst Laser & Skin Care Center is such a caring and kind practitioner... I have had a much better experience at Amherst Laser & Skin Care Center. From the moment you walk into the office until the time you walk out, you are greeted by the warmest and most attentive staff."
— A-Better-Place.com review"If you go, go with caution - loyalty to Amherst Laser means NOTHING. They are not phased in the least by their blunders, no apology, just excuses."
— Birdeye review"Spent over $1,000 for my daughter to have laser hair removal. She did 8 treatments spread out as they recommended and is still shaving bikini area every 4 days. They just wanted her to buy more treatments!!!"
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