Alton, IL - Urology of St. Louis
Urology • Alton, IL
Ratings by platform
- Yelp: 5.0/5.0 (based on 1 review for brand) (1 (brand-wide))
- Birdeye: 4.9/5.0 (specific provider) (190 (specific provider))
- Birdeye: Not explicitly stated (multiple) (136 (specific provider))
- Birdeye: 4.8/5.0 (specific provider) (184 (specific provider))
What patients say
Patients praise
- physicians are highly skilled, professional, and knowledgeable
- doctors exhibit excellent bedside manner and take time to listen to patients
- staff are generally friendly and attentive
- efficient clinical processes and clear communication regarding treatment
Common complaints
- occasional issues with administrative and billing processes
- unfriendly or disorganized staff in some instances
- concerns regarding prior authorizations
In patients' words
"Dr. Zaid, was really friendly, comforting, and caring. Answered all my questions. I really wish he could be my general physician... He is truly a great doctor. Actually spends time talking to you!!! Which is rare these days."
— Dr. Uwais Zaid Patient Review"Customer feedback indicates that Urology of St. Louis offers a team with notable expertise and compassionate care... The staff are frequently praised as friendly, helpful, and attentive... Overall, the clinic attracts those seeking skilled urological treatment in the area."
— Wheree Aggregated Reviews"Staff at reception desk was not friendly. Their new customer care system is very disappointing and needs improvement."
— WebMD Patient ReviewMore clinics in Alton
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