SIHF Healthcare
Ear, Nose, & Throat • Alton, IL
Ratings by platform
- Birdeye/Google aggregate ratings: 4.8/5 (1,654 reviews)
What patients say
Patients praise
- patients frequently praise the attentive, compassionate, and thorough care provided by specific doctors and nurses
- many reports mention that staff members are friendly and supportive, fostering a welcoming environment
- positive feedback regarding the ease of appointment scheduling and reasonable wait times, although experiences vary
Common complaints
- reports of inconsistent, occasionally dismissive, or less empathetic communication from some staff
- complaints regarding billing and payment issues, including policies on co-pays and office visit requirements
- instances of miscommunication regarding prescription management and patient care coordination
In patients' words
"Dr. Yolanda Suber is the best, she is the sweetest, kindest, most caring person I have ever met... She takes her time with you and doesn’t try to rush in and rush out."
— Patient review of SIHF Healthcare - Central Alton"The doctor, Carlos Alberto Mejia couldn't even prescribe her medicine... Go to get her meds and they never sent it over. Do not recommend going here."
— Patient review of SIHF Healthcare - AltonMore clinics in Alton
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Urology of St. Louis
Patients praise: physicians are highly skilled, professional, and knowledgeable · doctors exhibit excellent bedside manner and take time to listen to patients.
BJC Medical Group Orthopedics & Sports Medicine
Patients praise: Some providers and visits receive praise for being friendly/courteous and informative · Some patients report good outcomes and thorough explanations/follow-up.
SIHF Healthcare
Patients praise: many patients praise doctors for being attentive, compassionate, and good listeners · appreciation for the ease of scheduling appointments in some cases.
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