Ear, Nose and Throat - ENT - SIHF Healthcare
Ear, Nose, & Throat • Alton, IL
Ratings by platform
- Birdeye/Google aggregate ratings: 4.8 out of 5 stars (1,654 reviews for Alton; 95 reviews for Central Alton)
What patients say
Patients praise
- patients frequently praise the attentive, compassionate, and thorough care provided by specific doctors and nurses
- many reports mention that staff members are friendly and supportive, fostering a welcoming environment
- positive feedback regarding the ease of appointment scheduling and reasonable wait times, although experiences vary
Common complaints
- reports of inconsistent, occasionally dismissive, or less empathetic communication from some staff
- complaints regarding billing and payment issues, including policies on co-pays and office visit requirements
- instances of miscommunication regarding prescription management and patient care coordination
In patients' words
"Dr. Yolanda Suber is the best, she is the sweetest, kindest, most caring person I have ever met... She takes her time with you and doesn’t try to rush in and rush out."
— Patient review of SIHF Healthcare - Central Alton"The doctor, Carlos Alberto Mejia couldn't even prescribe her medicine... Go to get her meds and they never sent it over. Do not recommend going here."
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