BJC Medical Group Primary Care at Alton
Internal Medicine • Alton, IL
Ratings by platform
- Ratings.MD: 4.8/5 (Karley Christopher, FNP) (289 ratings)
- Ratings.MD: 4.6/5 (Overall BJC Health Primary Care) (5,638 ratings)
- LocalityBiz/Birdeye: 1/5 (Multiple negative reviews)
What patients say
Patients praise
- Providers are described as knowledgeable, caring, and thorough
- Ease of access for appointments with some individual practitioners
- Clear and helpful communication from specific providers like Karley Christopher, FNP
Common complaints
- Difficulty reaching office staff via phone
- Long hold times for appointments
- Issues with billing coding and administrative errors
- Complaints regarding staff communication and responsiveness
- High provider turnover causing inconsistency in care
In patients' words
"My physician Karley Kristopher made me feel very comfortable about any personal and medical issues I might have. And she's very good about explaining things in more down to earth lingo."
— Ratings.MD"High turnover, ineptitude with billing... They just want your money, so they code a routine yearly checkup as something with a diagnosis... and then are rude about fixing it."
— LocalityBizMore clinics in Alton
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