Alton Internal Medicine
Internal Medicine • Alton, IL
Ratings by platform
- Birdeye (for Dr. Christopher Green): 3.6 out of 5 stars (28 reviews)
- Birdeye (for Alton Internal Medicine): 3.9 out of 5 stars (17 reviews)
What patients say
Patients praise
- Some patients report doctors themselves are pleasant, competent, and concerned about patient well-being
- Some patients are satisfied with the quality of care received despite frustrations with administrative processes
Common complaints
- Poor communication and unresponsiveness from office staff regarding messages and referrals
- Difficulty reaching staff via telephone, experiencing long wait times or being unable to speak with a representative
- Concerns regarding the prescription refill process and perceived poor treatment by staff during those interactions
- Financial-related dismissals or lack of clarity regarding account balances
In patients' words
"When I called in, someone in the office had a terrible attitude and was talking to me like I'm some sort of junkie seeking a medication I've taken for well over a decade and never once abused."
— LocalityBiz review for Alton Internal Medicine"Dr. Green seemed very nice competent and concerned. His staff is the worst. They didn't give me the referral at the time of my appointment for a CT scan and refused to mail it to me."
— LocalityBiz review for Dr. Christopher Green, MD"They only care about money, and not about the patient. I am truly heartbroken. I have referred all my family here, and now I sit without a doctor."
— LocalityBiz review for Alton MultiSpecialistsMore clinics in Alton
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