BJC Medical Group ENT Specialists at Alton
Ear, Nose, & Throat • Alton, IL
Ratings by platform
- WebMD Care: 3.0 out of 5 stars (based on 15 ratings) (15 ratings and 4 reviews (specific to one provider))
- Birdeye: 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- Some patients found the provider to be friendly and knowledgeable
- Ability to schedule appointments and follow-up procedures quickly in some instances
Common complaints
- Complaints regarding office staff communication and scheduling delays
- Patient dissatisfaction with follow-up care and perceived effectiveness of treatments
- Reports of feeling pressured to schedule surgery without prior insurance authorization
In patients' words
"She treated my mother like garbage. Rescheduled appointments for months on months and then said she couldn’t treat her."
— WebMD Care review for Dr. Mary Schinkel"Poor communication from office staff; felt pressured to schedule surgery without insurance authorization"
— WebMD Care review for Dr. Mary Schinkel"Dr. Schinkle is a top notch ENT… and I've seen a whole bunch in my lifetime. She is friendly, knowledgeable..."
— Ratings.MD review for Dr. Mary SchinkelMore clinics in Alton
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